Induction Essentials

Induction Essentials

About the Company

Our passion and focus - to give practical and effective support to the hospitality sector.
This is where our online training programme was born and is in our DNA.
It started with a project in Winchester to take induction training online – creating a gateway into
hospitality.
Especially important given recruitment problems for new staff with no experience, but also for
experienced staff to refresh their knowledge.
Due to its success, we are now launching in 2023 as a commercial product.
The learning is simple and effective with the message to staff being...

“Take pride in your work and be alert to the safety of all.”

The goal is to achieve the following….

  • staff confident in complying with legislation to help protect your business,
  • understand importance of good customer service in both bar and food,
  • and develop their knowledge of your products.

Learning

The training covers a comprehensive range of subjects, each of which has a quiz to improve learning
and check understanding:

Licensing Law – their responsibility and minimise risk of fines and problems
Personal Hygiene – effective hand washing and do and don’ts
Work Safely – be alert to risks and understand what to do if an accident at work
Food Safety – introduction based on BFH 1&2, a good foundation in first few days
Bar & Food Service – examples and videos of good standards and practices

We use simple and easy to understand language , interesting videos and downloadable worksheets
to encourage workplace learning and product knowledge.
At the end a final test (multiple choice) which when passed they can download an e-certificate of
achievement to reward them and give you an audit trail for possible inspections.

Pricing

Is flexible – pay as you go, with discounts in purchase of bundles to reduce cost and administration
of expenses.

Or for our Hospitality Pioneer scheme which can include HR Admin Services fees agreed based on
your needs and size of the business.

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Services

Independents

All your needs met online – as and when required. Once staff registered then
they just click and go with an e-certificate they can share for your records.

Free downloadable workbooks you and they can use to focus their learning at
your workplace and develop sales with improved product knowledge.

Hospitality Pioneers

You have built a successful small chain of pubs and restaurants.

Needing simple and effective HR support to be in control of admin procedures
required by law.

Let us support you as we have with other clients with our Hospitality Pioneer
scheme

Partnership Programme

Managing an estate of tenancies or leased pubs is a challenge.

Needing to both protect each business from avoidable litigation and encourage
them to grow sales and promote your products.

We understand – having experience in the past at Whitbread Pub Partnerships,
we can work with you in developing innovative and pragmatic solutions,
possibly adding learning solutions customised to your services or products if a
brewery.

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